Via Vista Call Centre solutions specialize in the development of BPO & O strategies
and implementation models. Our methodology enables us to be a valuable partner in
the industry and our value proposition makes us the partner of choice. We partner
on both Operations and Facilities to provide a wall to wall solution for Contact
Centre’s and hence creating value that places our partners in a league of their own.
Adjacent to this we also focus on facilities outsourcing to call centre operators
providing IT and Telephony. Via Vista has been operation since early 2007 and has
achieved considerable success through our innovative and structured approach.
 
 
 
Our Vision
To be a world class provider of turnkey solutions, yet differentiated solutions in the Customer Interaction arena, focusing on Africa, and the reawakening of the continent.
 
 
Our Mission
To be a world class provider of turnkey solutions, yet differentiated solutions in the Customer Interaction arena, focusing on Africa, and the reawakening of the continent.
 
 
Company Values
We build relationships with both our customers and colleagues on respect and this form the
foundation of a productive team. The cost effective and timeous delivery of our service is the value that we contribute in the growth and success of our company and our role in the industry we serve.
Our philosophy on employment
is that we all need to not only
share a common goal but believe
in our mission as an organization.
At Via Vista there are no day to day
jobs, but a endeavour to reach our
full potential in providing our services. We have a young but highly focused and dedicated team that understands the importance not of their role but what that role means in the success and growth of our organization.
 
 
Foundational Values
 
Integrity and honesty Innovative
Customer orientated Accuracy
Commitment Enthusiasm Responsiveness
Customer Service Excellence Empowerment
Community benefit Achievement
Competitive edge Competitive edge
 
 
Foundational Values
Legacy Values
   
Quality Service   Credibility
Creative   Consistency
Reliable   Accessibility