Our resume bank offers potential Customer Service Representatives or any matriculated, dedicated and motivated candidates to submit their Curriculum Vitae via our online submission system. This form of submission will allow the candidate to track the status of their career seeking application and allows Via Vista a feedback channel to communicate with the candidate.
 
 
Customer Service Representatives ▼
   
Skills 3 Months Training Program
   
Aptitude Customer Service Representative is the ability of a Representative to provide a service in the way that it has been promised to a client. The aptitude of a great CSR is taking the responsibility and a proactive attitude that can be summed up as:” I care and I can do”. Are you a CSR?
   
Training Received Call Centre Training
  Time Management
  Speak Easy
  Customer Services
  Business Writing
  Negotiating for Results
  Problem Solving and Decision Making
  Stress Management
  Building Relationships
  Working Smarter
  Business Ethics for Office
  Communication Strategies
  Customer Relationship Management
  Windows Vista & Office 2007
  Internet Explorer 7
  Adobe Acrobat 7
   
 
Telesales Agents ▼
   
Experience 3 Months training
   
Aptitude Goal orientated people’s person with the ability to promote benefits instead of selling.
   
Training Received Call Centre Training
  Time Management
  Speak Easy
  Customer Services
  Business Writing
  Negotiating for Results
  Using the telephone as a sales tool
  Prospecting leads like a pro
  Overcoming objections to nail the sale
  Selling Smarter
  Dynamite Sales Presentation
  Stress Management
  Building Relationships
  Communication Strategies
  Customer Relationship Management
  Windows Vista & Office 2007
  Internet Explorer 7
  Adobe Acrobat 7
   
 
Coaches ▼
   
Experience 1 Year Call Centre Team Leader
   
Aptitude Good communication skills. The coach has the ability to convey objective messages in a positive manner.
   
Training Received Call Centre Training
  Customer Services
  Business Writing
  Using the telephone as a sales tool
  Building Relationships
  Communication Strategies
  Writing Reports
  The ABC of supervising other
  Business writing
  Performance Management
  Coaching
  Facilitation Skills
  Meeting Management
  Windows Vista & Office 2007
  Internet Explorer 7
  Adobe Acrobat 7
   
   
Quality Assurers ▼
   
Experience 2 Years Call Centre Teal Leader
   
Aptitude Analytical thinker with a passion for detail.
   
Training Received Call Centre Training
  Customer Services
  Business Writing
  Using the telephone as a sales tool
  Building Relationships
  Communication Strategies
  Writing Reports
  The ABC of supervising other
  Business writing
  Performance Management
  Coaching
  Facilitation Skills
  Meeting Management
  Windows Vista & Office 2007
  Internet Explorer 7
  Adobe Acrobat 7
   
 
Call Centre Team Leaders ▼
   
Experience 1 Years Call Centre Team Leader
   
Aptitude Results driven with good communication skills. Lead others with the clear direction. Decision making ability and good organizational skills
 
Training Received Call Centre Training Customer Services
  Time Management Speak Easy
  Customer Services Business Writing
  Using the telephone as a sales tool Negotiating for Results
  Building Relationships Problem Solving and Decision Making
  Stress Management Working Smarter
  Business Ethics for Office Communication Strategies
  Writing Reports the ABC of supervising other
  Business writing Conflict Resolution
  Human Resource Training Public Speaking
  The Professional Supervisor Employee Dispute Resolution
  Advance writing skills Business Leadership
  Diversity Training Team Building
  Change Management Project Management
  Hiring Smarter Performance Management
  Coaching Facilitation Skills
  Vista T Vista PM
  Meeting Management Windows Vista & Office 2007
  Internet Explorer 7 Adobe Acrobat 7
     
 
Operations Managers ▼
   
Experience 3 Years Call Centre Management
     
Aptitude Results driven with good communication skills. Do things in a Simple manner and not over complicate things. Good memory and attention to detail with the ability to correct mistakes
     
Training Received Call Centre Training Customer Services
  Time Management Speak Easy
  Customer Services Business Writing
  Using the telephone as a sales tool Negotiating for Results
  Building Relationships Problem Solving and Decision Making
  Stress Management Working Smarter
  Business Ethics for Office Communication Strategies
  Writing Reports the ABC of supervising other
  Business writing Conflict Resolution
  Human Resource Training Public Speaking
  The Professional Supervisor Employee Dispute Resolution
  Advance writing skills Business Leadership
  Diversity Training Team Building
  Change Management Project Management
  Meeting Management Labour Relation Act
  Vista M, PM, T Budget and Managing Budget
  First Aid Occupational Health and Safety
  Hiring Smarter Performance Management
  Coaching Facilitation Skills
  Meeting Management Windows Vista & Office 2007
  Internet Explorer 7 Adobe Acrobat 7
  Pastel Evolution  
     
     
Our back office and support staff ▼
 
Our back office support staff members consist of qualified and competent professionals. Functions performed by the back office include: (read More) Business Analysts, Our BA’s continually strives to develop solutions in expediting business processes.
 
Systems Analyst is the executors of our ever changing needs for configuration on our in-house CRM and Sales systems. These are also the “guys” that enables us to have an up to date view of what is happening in our organization.
 
HR Practitioners looks after the needs of our highly valued skills labour force.
 
Finance Practitioners “need we say more?”
 
Training Facilitators are the professionals who assist our people to understand their common objective through our Training Methodologies. Our Training Facilitators work hand in hand with our HR, Coaching, and Operations departments, fulfilling the most important needs of our call centre agents.
 
Our Project Managers are responsible for the planning, execution and closing of any executable activity with a definite start and End Date.