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We offer a multi channel, multi strategic approach to call centre operations that encompasses the provision of in bound and out-bound services. The foundation of our service methodology was developed to gear all our strategic drivers to support our clients objectives when outsourcing none core yet critical services.
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Our Shared Service Model
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In the shared service model we focus on economies of scale, where the client shares the cost of service in a co-operative manner. This model is aimed at government departments that have the same or similar service offerings.
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Our Shared Service Model is aim at outbound Sales to the following Industries
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Insurance and Financial Services |
Debt Collection |
Policies and Short Term Insurance |
Medical Aid and Life Insurance |
Retail Service Sales |
Direct channel marketing |
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| Surveys and Short Term Projects |
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We improve economies of scale and staffing efficiencies through the provision of external expertise at your own call centre
Our packaging of our service offering includes our promotion of economies of scale as well as our ability and competencies in outsourcing methodologies. Our “tag” line “Let us take care of your business” illustrates our willingness to take care of our clients, customers.
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